Hisense TV not turning on. We understand how frustrating it can be when your television refuses to power up, but fear not, as we have compiled a list of potential solutions to get your TV back up and running. Please follow the steps discussed in this article and get you problem solved in seconds.
Why Hisense TV Not Turning On: 13 Troubleshooting Methods
Following are the 13 troubleshooting methods which may resolve your problem of Hisense TV not turning On.
Check the Power Source
The first step in troubleshooting a Hisense TV not turning On is to ensure it’s receiving power. Verify that the power cord is securely connected to both the TV and a working power outlet. If you’re using a power strip, ensure it’s turned on and functioning correctly. Sometimes, a loose connection or a faulty power outlet can be the root cause of the issue.
Test the Remote Control
It’s possible that the problem of Hisense TV not turning On lies with the remote control rather than the TV itself. Check if the batteries in the remote are working and properly inserted. If the batteries are running low, insert fresh ones and attempt to power on the TV once more. Additionally, make sure there are no obstacles blocking the line of sight between the remote and the TV’s infrared sensor.
Power Cycle the TV
Power cycling can often resolve minor glitches in electronic devices, including TVs. To do this, unplug the TV from the power source and wait for at least 60 seconds. Afterward, reconnect the device and try to power it on. If the issue was caused by a temporary software or hardware hiccup, power cycling should rectify it.
Check for Software Updates
Outdated software can sometimes cause problems with electronic devices. To rule out any software-related issues, check for available updates for your Hisense TV. Visit the official Hisense website and navigate to the “Support” or “Downloads” section. Follow the instructions provided to download and install any available firmware updates. This may solve the problem of Hisense TV not turning On
Perform a Factory Reset
If none of the previous steps have resolved the problem, it might be necessary to perform a factory reset. Keep in mind that this will reset your TV to its original settings, so make sure to back up any important data if possible. To perform a factory reset, navigate to the “Settings” menu on your TV, look for the “System” or “Advanced Settings” option, and choose “Factory Reset.”
Check the Power Board
The power board, also known as the power supply board, is responsible for providing electricity to various components within the TV. A faulty power board can prevent the Hisense TV from turning on. If you have experience with electronics, you can visually inspect the power board for any signs of damage, such as burnt or swollen capacitors. If you identify any issues, consider seeking professional repair or replacing the power board yourself if you’re confident in doing so.
Contact Hisense Support
If you’ve exhausted all the troubleshooting steps and your Hisense TV is still not turning on, it’s time to reach out to the official Hisense support team. They have the expertise to assist you further and may recommend additional solutions or arrange for a repair if your TV is still under warranty.
Verify the Input Source
A TV might enter Standby Mode if it receives no input. For instance, if your Xbox is connected to HDMI port 2 while your TV is set to HDMI 1,it will appear inactive, although the red light will be lit. To ensure you have selected the appropriate input, follow these steps:
Power on your TV and observe if the screen lights up momentarily before going dark.
- Press the Input or Source button on your remote to cycle through the available inputs and verify if any other input sources are operational. If the remote is unavailable, use the Input button on the TV itself.
- If cycling through the inputs fails to work, test your Input devices (e.g., streaming box, DVD player, or console) with other TVs using the same cable to determine if they function.
- If the Input devices fail to work with other TVs as well, it is likely that your Input device or the cable is defective.
Ensure the Power Cable is Functioning Adequately.
The cable may be damaged. To diagnose this follow these steps:
- Try the cable on a different device or replace it with a new power cable for your TV.
- Carefully inspect the cable for any visible signs of physical damage.
- Any anomalies observed in the cable could explain why your TV is unresponsive.
Investigate the Backlight for Defects.
A malfunctioning backlight could cause a dark screen while the red light is on. Water damage, power surges, physical impact, or defective bulbs can contribute to backlight issues, which often necessitate the acquisition of a new TV. This problem is also frequently associated with searches for “Hisense TV is on, but no picture.”
To test if the backlight is the problem follow these steps:
- Turn on your TV and shine a flashlight at the screen.
- If the backlight is functioning correctly, you will observe the reflection of the flashlight.
- However, if the screen appears dim, the backlight is likely damaged.
Inspect the HDMI Port and Cable.
Your TV might be functional, but the HDMI connection may be faulty, leading to audio being transmitted but no picture. If this is the case, you will hear audio when you power on the TV, but the screen remains blank.
- To address this issue, disconnect the HDMI cable and reconnect it firmly, then check if the problem is resolved.
- If the previous step does not yield results, try connecting the HDMI cable to a different HDMI port on your TV (if multiple ports are available).
- If necessary, consider using a different HDMI cable if you suspect the current one is defective.
- For users who do not use HDMI, check the functionality of other cables, such as RCA or coaxial.
Ensure Proper Functionality of the TV’s Hardware
If all previous attempts have failed, your TV may be experiencing a hardware malfunction. Hardware issues are generally more challenging to address and might necessitate the purchase of a new TV, particularly if you lack technical expertise.
To diagnose this issue, conduct the following test in a dark room, allowing you to observe the TV’s lights:
- Take a look through the rear vent of your TV to check for any indications of light.
- If your TV lacks a vent, you may have to remove the back panel, though caution should be exercised unless you possess sufficient technical skills.
- If you observe lights through the back vents but the TV’s screen remains inactive, the problem is likely with the TV’s T-Con board or the main board.
Remember, if you’re uncomfortable with DIY repairs or troubleshooting, it’s always best to seek assistance from a qualified technician to avoid any potential damage to your TV.
Dealing with a Hisense TV that won’t turn on can be frustrating, but it’s essential to approach the problem systematically. By following the troubleshooting steps outlined in this article, you may be able to identify the issue and resolve it on your own. Remember, if your TV is still under warranty or you’re uncomfortable performing these troubleshooting steps, seeking professional assistance is a wise choice.
Remember, the information provided here is for general guidance, and each TV model may have specific troubleshooting steps. For model-specific issues or complex problems, always refer to the user manual or contact Hisense support. With patience and persistence, you can get your Hisense TV back to its fully functional state.
Frequently Asked Questions (FAQs)
If your Hisense TV’s red light is on but it’s not turning on, there might be an internal issue with the power supply or the TV’s circuitry.
Hisense TVs may or may not have a reset button, depending on the model. Check the user manual or visit the Hisense website for specific information about your TV’s model.
If your TV has power but won’t turn on, it could be due to a malfunctioning power supply, a faulty remote control, or an issue with the TV’s internal components.
If your Hisense 55-inch Smart TV is not turning on, it might be experiencing power supply problems, software issues, or hardware failures. Professional diagnosis and repair may be necessary in such cases.
A: If your TV is under warranty, it’s best to contact Hisense or an authorized service center for assistance. Trying to repair it on your own might result in the warranty being voided.
Using a high-quality surge protector is an effective way to safeguard your TV and other electronic devices from power surges.
This could be due to a faulty display panel, a loose connection, or a software issue. Contact Hisense support for further assistance.